What We Do | Hospitality Consulting — Paula Frey Consulting

Hospitality Consulting Services

Hospitality Technology Savvy

We recommend the best tools in the industry for your business requirements such as PMS, revenue management systems, rate shopping and reporting, to drive success across all departments. We also manage the implementation process from start to finish, ensuring your timeline and budget are used efficiently and responsibilities and processes are clearly laid out.

Implementation Specialists

From training your team to presenting a business case to senior stakeholders, we make the implementation of your revenue management strategies and technologies seamless and efficient, across the whole organisation.

Revenue Management Processes

Back to basics. We will review all your processes from market segmentation, channel, source, profiles and room categories to make sure they are set up to drive room revenue effectively. By tapping into our experience to deliver you a revenue management strategy that will make a real difference to your key performance indicators.

Commercial & Revenue Management

A successful commercial strategy needs to be integrated with every department including brand, marketing, sales, hotel operations and revenue. We make sure you have successful processes in place to drive your business revenue.

Total Hotel Revenue Management

We optimise the use of technology to landscape your revenue management function across all your ancillary revenue streams beyond rooms, including F&B, spa, use of function space, golf and more, according to your property needs. Our total revenue management programme enhances bottom line profits, maximising both top-line revenues and associated costs.